Site keeps logging me out

#1
OP Fleety91 • 1 year ago

Every time I leave the site and come back I'm logged out even though I check 'keep me logged on' every time. I've deleted my cookies and it's still happening.

#2
User avatar Premium Supporter
ygoprodeck • 1 year ago

I'll look into this! Are you logging in regularly or via Discord? Thanks!

#3
User avatar Premium Supporter
ygoprodeck • 1 year ago

This should be fixed now for regular logins! Will investigate discord

#4
OP Fleety91 • 1 year ago

Not using discord, sorry for only just getting to you.

Unfortinatly it keeps happening, I'll try deleting cookies again and I'll get back to you.

Also some card artworks have changed to alt-art and I can't change them back. Ones i've noticed are "Red-Eyes Black Dragon" "Destiny HERO - Plasma" and "Odd-Eyes Pendulum Dragon" but could be more?

#5
OP Fleety91 • 1 year ago

"Black Rose Dragon" has the alt-art issue also.

#6
OP Fleety91 • 1 year ago

Just checked and I was logged out again

#7
User avatar Premium Supporter
ygoprodeck • 1 year ago

I'll continue investing our issue with session management!

Most of the alt art work issues should now also be resolved. You may have to clear your web browser cache along with it. 

#8
OP Fleety91 • 1 year ago
ygoprodeck:

I'll continue investing our issue with session management!

Most of the alt art work issues should now also be resolved. You may have to clear your web browser cache along with it. 

Thank you, sorry about all of this. I've deleted the cache too so I'll let you know if it still does it. Weirdly I couldn't reply to you on my computer as when I came to this part of the website I was logged out so I'm using my phone. Other than that I have the same issue with my phone too.

#9
OP Fleety91 • 1 year ago

I wasn't able to check yesterday, sorry but I'm still logged in today. Thank you!

#10
User avatar Premium Supporter
ygoprodeck • 1 year ago

Awesome, can I confirm with you if you have remained logged in since then? Thanks!

#11
OP Fleety91 • 1 year ago

I thought it was good but if every time I tuurn my computer back on and come back to the site I'm unfortinatly logged out but i'ts seemed to have stopped logging me out whilst still open in the browser. Thank you for looking into this, I know you must be busy!

#12
User avatar Premium Supporter
ygoprodeck • 1 year ago

We hope to have this finally fixed now! Can you try again? 

#13
OP Fleety91 • 1 year ago

Thank you, I'll let you know how it goes!

#14
OP Fleety91 • 1 year ago

I'm still logged on, thank you for your help!

#15
User avatar Premium Supporter
ygoprodeck • 1 year ago

Great! Thanks for letting me know!